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Service Provider Category: Consulting
“We lead and guide people towards world-class operations. Our experience is mostly in manufacturing, mining, and retail organisations, and our greatest successes have occurred as a result of close collaboration with people of those organisations; both at the front-line and those in management positions.”
& IMPROVEMENT OF OPERATIONS
Using techniques that are focussed on creating value for the customer we help each level of an organisation see and systematically reduce waste in all forms. We lead by example in demonstrating how to use various improvement tools and then coach others to take over from us.
& EXECUTION OF STRATEGY
We enable broad participation in working out the company strategy by helping senior leaders to clarify, simplify and communicate a message that every employee can connect to their work. From there we walk alongside select leaders breathing confidence in them to improve their effectiveness in getting work done in line with this.
Whether as part of a separate program or in the course of a long-term engagement we provide training courses focussed on developing the skills of your teams in a way that is immediately applicable to their roles.
Although less of this is explicitly part of the formal engagement, we believe that business work when people relate well to each other. In this regard we live this out first in the course of improvement projects, showing people how to honour others while courageously confronting wrong attitudes or poor performance. In time, as required, we initiate or facilitate difficult conversations that lead to a breakthrough and ultimately a unified, energised workplace.